ink'd thoughts

The practitioner's playbook

the practitioner's playbook.

everything you need to deploy the cognitive support ux framework in a real team: templates, protocols, dashboards, and tool stack. → part 5 of 5

coming soon...
Progressive disclosure is not enough

progressive disclosure is not enough: adaptive interface & validation.

july 2026

progressive disclosure is one of the most cited ideas in ux, but revealing options on demand isn't enough. here's how to adapt the interface itself, and prove the change actually worked. → part 4 of 5

read the full article
The AI intervention layer

designing ai that helps without taking over: the ai intervention layer.

july 2026

how to decide when to intervene, what to say, how to calibrate trust, and how to measure whether the help actually helped. → part 3 of 5

read the full article
Cognitive awareness and behaviour detection

how the cognitive awareness and behaviour detection layers of the cognitive support ux framework

june 2026

you have just finished a usability study. six participants. three core tasks. screened for the right profile, real scenarios, think-aloud running the whole time. → part 2 of 5

read the full article
When your interface thinks it's clear

introducing cognitive support ux: a framework for designing interfaces that help people actually…

june 2026

there is a moment every product designer knows exists, but rarely gets to witness in real time. → part 1 of 5

read the full article